(Error: This company already has an active AMB Agreement with AT&T. IF you feel like you have reached this in error, please reach out to the tower for them to research. The tower must be called while on-site with the customer. Please call 855-372-2466 for additional research.)
If a rep is getting an existing AMB agreement error that means the customer has got past the credit check in the previous order that they signed the AMB and they will have to contact the Business Wireless Tower (855-372-2466) to have the Business wireless tower run the order through OPUS and you will have to provide them the BAN number which can be gotten from the "CC" API call in the log tool. Existing AMB agreements can be used for up to 7 days if created in SaraPlus.
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