Error: Existing AMB Agreement

(Error: This company already has an active AMB Agreement with AT&T. IF you feel like you have reached this in error, please reach out to the tower for them to research. The tower must be called while on-site with the customer. Please call 855-372-2466 for additional research.)

If a rep is getting an existing AMB agreement error that means the customer has completed a previous order and signed the AMB agreement or got far enough into the previous order that they signed the AMB and they will have to contact the tower (855-372-2466) to clear it. Existing AMB agreements can be used for up to 7 days if created in SaraPlus. If the AMB agreement was created with AT&T and they then try to place an order through SaraPlus it will prompt the Existing AMB agreement error and it will have to be cleared out before continuing with SaraPlus.